Ordering & Deposits:
Online orders are time sensitive once the forms are sent in for review. Please be prepared to submit your payment immediately once you receive a payment request. Failure to do so will push your production date back, which in turn push your shipping date back without notice.
We do not start or reserve any orders without payment.
For local orders only - a 50% deposit is required at time of consultation and is non refundable.
We have a strict No Returns, No Refund, No Exchanges Policy because we go over every detail with you prior to production.
Suits will not be released without the full balance being paid off at the time of pick-up.
For local customers only - 1 to 2 additional fittings may be scheduled after our first consultation. Client orders will be cut and sewn within 1-3 weeks from order time. The initial fitting will consist of the client trying on the completed suit prior to crystallizing the suit. A second fitting may be scheduled for any minor adjustments required from the initial fitting. A last fitting will be scheduled at the time of pick-up, this is where the client will be able to try on the completed crystallized bikini. Hip adjustments are to be made in store which can take between 30 -45 minutes.
Refunds:
All suits sales are final.
All other products are exchanges only. Please contact Jess at jess@jessandkatdesigns.com for any additional questions or concerns.
Please Note: Try on your bikini during "peak week," after starting to cut water, but before getting a spray tan. If the suit is too big or too tight, please come in for another hip adjustment. This hip adjustment is complimentary.
Jess & Kat Designs is not responsible for any stains or damages made to the suit from the spray tan.
Online orders are time sensitive once the forms are sent in for review. Please be prepared to submit your payment immediately once you receive a payment request. Failure to do so will push your production date back, which in turn push your shipping date back without notice.
We do not start or reserve any orders without payment.
For local orders only - a 50% deposit is required at time of consultation and is non refundable.
We have a strict No Returns, No Refund, No Exchanges Policy because we go over every detail with you prior to production.
Suits will not be released without the full balance being paid off at the time of pick-up.
For local customers only - 1 to 2 additional fittings may be scheduled after our first consultation. Client orders will be cut and sewn within 1-3 weeks from order time. The initial fitting will consist of the client trying on the completed suit prior to crystallizing the suit. A second fitting may be scheduled for any minor adjustments required from the initial fitting. A last fitting will be scheduled at the time of pick-up, this is where the client will be able to try on the completed crystallized bikini. Hip adjustments are to be made in store which can take between 30 -45 minutes.
Refunds:
All suits sales are final.
All other products are exchanges only. Please contact Jess at jess@jessandkatdesigns.com for any additional questions or concerns.
Please Note: Try on your bikini during "peak week," after starting to cut water, but before getting a spray tan. If the suit is too big or too tight, please come in for another hip adjustment. This hip adjustment is complimentary.
Jess & Kat Designs is not responsible for any stains or damages made to the suit from the spray tan.